FLORA10
Close

Site Information

FAQ

How much hair do I need?

Generally, a full sew-in Weave from our Royal Virgin Remy human hair would need two to three pieces of hair (approx. 200grams to 300grams). For lengths of 14” to 18,” you will typically need 2 pieces of hair. We highly recommend 3 pieces for lengths 20” and longer. Each hair bundle, weighs approximately 100grams.

How long does this hair last?

The lifespan of our hair extensions ultimately depends on you! Our hair is 100% re-usable for multiple installs. You will lengthen the life span of your hair extensions by regularly cleansing and conditioning the hair.

Can the hair be straightened or curled?

Sisters United Celebrity Hair & Fashion’s hair is pure virgin hair and should be cared for and treated the same way you would your own hair. This hair will have you looking absolutely stunning when straightened or curled.

What are your business hours? 

Sisters United Celebrity Hair & Fashion is opened Monday to Friday between 9am & 5pm EST. We are closed on Weekends & Holidays. All orders placed outside business hours will be the processed the next business day.

Once I order how long will it take to receive my hair? 

Once an order is placed online, Sisters United Celebrity Hair & Fashion will take 1-2 business days (not including weekends and holidays) to process your orders.

After your 1-2 business days of processing it will take 2-5 business days for your package to be shipped locally. Express Shipping is available for a flat fee of $15 1-2 business days.

You will receive your tracking number on or before the 3rd business day. 

All orders placed after 5pm Eastern Standard time are considered placed the next business day 

Can I make changes to my order? 

At Sisters United Celebrity Hair & Fashion we are committed to providing you the best experience possible with us. We will ensure that we take every measure to accommodate any reasonable request prior to the order being shipped. All order request can be sent to support@sistersuh.com. 

Royal Collection vs. Our Other Hair Collection 

All of our hair as well as the products that we carry have been designed and tested in top salons prior to production. 

Our regular hair is from young- adult donors and is still amazing quality virgin hair and can last multiple installs with regular maintenance in order to have your hair feeling and looking great! 

Our Royal collection is truly amazing has each bundle was created from donated young girls hair, who have not been exposed to as much sunlight or harmful chemicals.

Can my new hair be colored/dyed?

We strongly advise you to seek professional services from a license cosmetologist who has experience colouring high quality remy and virgin hair. This is 100% unprocessed virgin human hair, and once coloured, it is no longer virgin. Just like your natural hair, any chemical process will weaken the hair and could cause damage. Its very important that you keep the colour treated hair conditioned and moisturized.

Remy Cuticle vs. Virgin Hair

Remy Cuticle hair is hair that has been chemically altered to have a specific colour and/or texture. Our Remy Colour Collection and our Sista Collection are considered Remy cuticle hair. Processing is performed to make Remy Cuticle hair look and feel a particular way. You will still be able to flat iron, curl, and blow dry this hair, it was just designed & processed specifically to match certain hair types and colours.

Our unprocessed virgin hair from our Royal Virgin Collection is hair that is just cut from someone and is NOT chemically altered from its natural state. Sisters United Celebrity Hair & Fashion does NOT perform any colour or texture process on this hair. This hair comes in its natural state from its true hair colour and texture (straight, wavy, or curly). The hair is then thoroughly cleaned and deep conditioned through a strict quality controlled signature process to ensure its natural health and shine.